Global Assistance

First Assistance is the provider of our emergency helpline and assistance services.

First Assistance is a leading provider of assistance products - working with clients around the world and around the clock to provide a seamless link between them and their customers. Established in New Zealand in 1992, today First Assistance is a multi-national company that specialises in several core areas including Travel and Medical Assistance.

Their people are specialists in their fields. Doctors, nurses, insurance specialists, IT professionals, sales staff and network experts all bring valuable knowledge and understanding to each and every case that they manage.